Standards of Service
Posted May 10th, 2007 by Kevin AllgoodWe’ve eaten at hundreds of restaurants since the trip began. The service at these places has varied from top notch at swanky places in India to unbearably lax and slow at some beach places in Thailand, and everywhere in between. Here are a few anecdotes from some of the funny things that have happened to us while dining out on the big trip.
At a beach place on Koh Lanta, we ordered fresh grilled red snapper and a couple of baked potatoes. They brought us butter, but there wasn’t any salt or pepper on the table. “Excuse me,” I asked a passing “waiter,” who looked about thirteen years old. “Can I have some salt?” He looked around the tables spread out on the beach, thought for a moment, and then said, “Sorry, salt is finished,” before scampering off. We just sort of sat there for a minute, then started laughing and ate our potatoes without salt. By the time we could have flagged down someone else to try our luck again, the potatoes would have been cold, and there was no guarantee we’d get a different answer.
In Phnom Penh, the main drag of restaurants is along the river. We found a Mexican place that looked decent, so naturally we ate there. The food was great; fresh tortillas, fresh salsa, awesome tacos. We had a couple of cold ones, which were a little pricier than normal, but we figured what the heck. When the bill came, it was $1.00 more than it was supposed to be (a large discrepancy when the bill is $8). I looked at the beer prices, and they were each .25 more than the menu said they should be. I took the bill up to the counter and showed the staff, and she said, “The price has changed.” I looked at her for a minute, never having been in this situation before. “So….don’t you think you should change the menu, or maybe tell us?” I guess it made sense because she apologized and graciously gave us the price written in the menu.
At our favorite bar and restaurant in Saigon, I had some food left on my plate. The staff at this place (Eden) are really friendly and great. They can’t stand plates or anything on your table that shouldn’t be there; they rove constantly, smiling and chatting with the patrons while furiously scanning for an empty bottle, a finished meal, an extra coaster. One of the staff came by and looked at my plate and said, “Can I take this?” I smiled and said, “No, I’m actually still working on it.” He threw his head back and laughed, gave me a look that said, “You joker, you!” and took my plate away. I was too stunned to act. On another visit we ordered a large beer with two glasses. The beer and glasses came, we filled them up, and as I was placing the freshly emptied bottle on the table, a waiter appeared, picked up the bottle and said, “Would you like one more?” before we had even taken a sip of our beers. We informed him that we were actually OK.
In Diyarbakir, Turkey, we found a small restaurant in the old city that looked good. Being Ramadan, it was impossible to eat out during the day. It was like keeping the fast ourselves, especially in the east. Turkish food was some of the best we’ve had so far, but it can be heavy. Trying to keep things on the lighter side, we opted for lentil soup and some crusty bread. The proprietor brought that over, then a few dishes of some other stuff: spicy lamb stew, stewed vegetables, some kind of rice dish. It wasn’t the first time we ended up with extra food in Turkey, so we didn’t question it. He did, however, charge us for it at the end of the meal. That was a first. Not speaking Turkish or Kurdish, we decided to let it go and accept his “recommendations.”
Anyone else got any crazy food service stories from traveling?




I now currently live in the United States, but have had some amusing stories of food while here and in the Philippines. I ate at “hooters” for the first time, intrigued by the ubiquitous presence of this restaurant in the movies. I was eating a beef recipe and had a sudden craving for soy sauce. Filipinos use soy sauce with everything! I asked for soy sauce from the dumbfounded waitress, who could only adjust her straps and say curtly, we have no soy sauce here.
I have also looked for spoons and restaurants where I’m only supposed to eat with a knife and a fork.
Love food experiences? Food is so much a part of my life because I work for gourmet. They’re actually having a sweepstakes where a person each day will instantly win a trip for 2 to a top resort. You’ll add to your list of food stories when you win this one! Enter at http://condenast.eprize.net/gourmet/index.tbapp?affiliate_id=1v. I work with gourmet and am giving you an inside scoop. Good luck and funny eating!
May 10th, 2007 | #
Did I ever tell you the time my first year in Kyoto that I said to a waitress at a restaurant where someone had barfed all over the toilet, “The bathroom’s condition: it’s interesting.” The longer I stayed and the better I got at Japanese, the more that comment haunted me because all the coi, understated irony of what I was trying to say, “The bathroom’s in an… *interesting* state,” was completely leeched out of what I muttered. In essence I just told a random waitress that I was very interested in the bathroom’s well-being. I hope that waitress still tells that story or at least put it up on the web. The salt was definitely finished.
May 16th, 2007 | #
on koh phangan, my girlfriend and i stopped to have breakfast in a cozy and newly opened restaurant. she ordered the poached eggs and ended up with a greasy plate of scrambled instead. no problem, how about a fruit salad? we got a bowl of fruit…with thousand island dressing on top. i tried explaining to the waitress that “this dressing is good for normal salad, but not fruit salad.” she nodded and apologized…and came back with a normal salad (lettuce, tomatoes, onion) with some pineapple on top. i got the impression she didn’t have much experience making Western food. we laughed it off and paid for everything.
May 17th, 2007 | #